Terms And Conditions
Welcome to KFP Rajwada. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website or placing an order, you agree to comply with these terms.
1. General
By using our website, you confirm that:
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- You are at least 18 years old or accessing the website under the supervision of a parent or guardian.
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- The information you provide while placing an order is accurate and complete.
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- You agree not to misuse the website for unlawful or fraudulent purposes.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Availability
All cookies and baked goods offered on our website are subject to availability.
We reserve the right to:
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- Limit the quantity of products purchased.
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- Discontinue any product without prior notice.
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- Modify product prices at any time.
As our products are freshly baked, slight variations in appearance or packaging may occur.
3. Orders and Payments
Once an order is placed:
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- You will receive an order confirmation via email or message.
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- Orders will only be processed after successful payment confirmation.
We accept payments through secure online payment methods available on the website.
We reserve the right to cancel any order if:
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- Payment is unsuccessful
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- The product is unavailable
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- Fraudulent activity is suspected
In such cases, the amount will be refunded to the original payment method.
4. Shipping and Delivery
Delivery times provided are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand.
Customers are responsible for providing the correct delivery address and contact details.
We are not responsible for delivery delays caused by incorrect information provided by the customer.
5. Refund and Return Policy
Due to the perishable nature of baked goods, cookies cannot be returned once delivered.
However, if you receive:
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- Damaged products
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- Incorrect items
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- Missing items
Please contact us within 24 hours of delivery with photos and order details. After verification, we may offer a replacement or refund.
6. Allergies and Ingredients
Our products may contain ingredients such as:
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- Wheat
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- Dairy
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- Eggs
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- Nuts
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- Chocolate
Customers with food allergies should review ingredient information carefully before purchasing. We are not liable for allergic reactions.
7. Intellectual Property
All content on this website including:
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- Logos
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- Images
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- Product descriptions
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- Website design
belongs to [Your Company Name] and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
We are not liable for:
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- Any indirect or incidental damages resulting from the use of our products
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- Delivery delays caused by third-party courier services
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- Issues arising due to incorrect customer information
9. Privacy
By using our website, you agree to the collection and use of your information as described in our Privacy Policy.
10. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: support@ecom.kfprajwada.com
Phone: 8851451126
Address: Sant Nagar Burari, Delhi
